Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Return Policy

  • All returns on unworn, unwashed items with tags still attached are accepted within 14 days on receipt of the item.
  • Original receipt must be presented.
  • Returns are eligible for store credit ONLY
  • Sale/clearance items are NOT eligible for return. They are FINAL SALE!
  • All bralettes, handbags, accessories, jewelry and sale items are all FINAL SALE!
  • If returning shoes, you must have original box from purchase and show no wear and tear on the bottom of the shoe.
  • All shipping charges (original and return) are the customers responsibility.
  • There will be a 20% restocking fee for any orders that are canceled after the online order has been placed.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at rhonda@southernmc.co. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at rhonda@southernmc.co.


Damages and issues

We buy from reputable companies and bring you some of the best brands that we can, but unfortunately, some damages being mass produced cannot be prevented. We stand behind our products and want you to be satisfied with them! We will always do our best to take care of our customers and will handle all situations fairly. If you have a damaged or defective item, please bring it back or contact us within 48 hours so we can take care of you right away!


Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Shipping charges are non-refundable and will not be credited with refund.